Data-led media and comms thinking for sustainable growth

We’re a dynamic, fiercely independent media and communications agency that connects and simplifies data to help you achieve sustainable growth in a creative way.

110%

Carbon offset

28K

Trees planted

Certified B Corp

Independent

Connection is everything

We’re all about working transparently and sustainably to help you hit your goals, no matter the channel – digital, print, broadcast or anything else you can think of. We cut through the noise of endless data points to help you acquire customers or supporters in a sustainable, efficient and ethical way.

When we work together, we truly become part of your team. We embrace your values and passions because what’s important to you is important to us. Innovation and continuous improvement, with sustainability at our core.

Leverage your data

When we work together, we truly become part of your team. We embrace your values and passions because what’s important to you is important to us. Innovation and continuous improvement, with sustainability at our core.

Understand your results

We connected the data dots to uncover meaningful insights that drive standout campaigns and data solutions. We’ll help you get the most from AI and machine learning, and through our partnership with Herdify, we can precisely target customers who are already talking about your brand.

Connect with customers

We believe connection is everything. No matter the medium, you need to engage with your audience in a way that really matters. We help make that happen by delivering the right message, to the right people, at the right time.

We’re interested in you

If you have a particular project or challenge you’d like help with then we’d love to have a chat about how the team can help.

Broadcast media

Driving real outcomes

Our data-led planners are experts in using broadcast channels to drive campaigns which deliver anything from mass awareness to highly targeted and trackable performance metrics. If you have a goal, we can dream up a plan to bring it to life.

Channels

Digital media

Data led, results obsessed

We’re an agency that prides itself on being data-led. Digital channels provide us with endless streams of data that allow us to target with pin-point precision and track outcomes at a very detailed level.

Channels

Print & direct mail

Customer-centric, data driven print

The Join the Dots team takes a customer-centric approach from planning through to delivery, meaning the entire process is underpinned by customer insight and driven by data. Only fully GDPR-compliant data forms part of your campaign — complete transparency assured.

Channels

Data

The foundation of every campaign

Not only is it GDPR compliant to have clean and accurate data, it’s also the foundation of every campaign at Join the Dots. Whether it’s for acquisition, retention or cross-selling, data is at the very heart of everything we do. ISO27001 accredited — your data safety is our priority.

Channels

CX

Connecting the dots across the customer journey

We bring together audience insight, data, CRM, media and technology to design connected customer journeys that guide people from acquisition through to advocacy in a way that feels deliberate, relevant, and valuable.

Creative

Creative built from your media insights

Most media agencies plan your channels and hand creative to someone else, and that is where a lot of campaigns quietly leak. At Join the Dots, we use your first-party data to plan media and to brief creative, so both are built from the same audience insight.

The difference we've made

Christmas campaign success with YMCA

129%

ROI above target

RSPCA: Testing, testing… Sustainability through efficiency

8381

Doordrop locations

Meet your team

Our experienced team is committed to being a transparent and trusted partner, taking the time to understand, collaborate, and drive meaningful growth for our clients. We’ve built our expertise across a wide range of industries and channels, spanning both traditional and digital landscapes. Powered by data, driven by people. Empowering our clients by turning data into insight, simplifying to make it useful and useable. Delivering campaigns, the right way, not the easy way.

Ben Briggs

Clare Arndell

Nathan Rose

Lottie Heckman

“We’re a media and communications agency with a difference…and yes, we know everyone says that! But with us, it’s true. We’re driven by data and we place strategy front and centre of everything we do so we can deliver unstoppable campaigns to our clients through the power of connection. What’s more, the team are a nice bunch to work with.”

Ben Briggs, Managing Director